Posts Tagged ‘Enterprise Software’
The top three enterprise software challenges are:
- Integration with 3rd party software and best-of-breed IT systems, enabling connected enterprises
- Support for disparate client types like PCs, handhelds, smart phones etc.
- High-volume transaction capabilities
How do we address these challenges using QA and ensure that the software functions well in real-world conditions?
Increased levels of integration in the software today means increased need for test capabilities. There will be a fair amount of integration testing and web services testing that ensure the software system is doing its intended job well. This will allow improved enterprise functionality by connecting all their stakeholders in the business process. There are tools that are available to test for integration in addition to manual testing.
I was having a conversation with an enterprise software vendor. He was mentioning that the biggest challenge that he faces is that he is not able to increase the adoption levels of his software and it is costing him dearly. I just casually mentioned to him that the usabiilty of his software should be as simple as using a desktop productivity tool. I am not sure if this got him thinking, but it certainly got me thinking deep about how we do this at Ivesia.
I just broke them down into user adoption challenges and the solution that Ivesia offers. I’ve just reproduced them here.
- Enterprises are failing to make best use of the software that they already possess
- User adoption will remain a premium without ease-of-use
Though this has been a much debated topic for the last decade or so, it still remains a challenge for the enterprises. They don’t get to decide whether to buy or to build as each has its own pros and cons. In this post, I have covered this dilemma and try to offer an alternate option as well.
When should I buy software?
- Software offers a good fit for majority of your requirements
- Software can be customized to meet the remaining requirements; else the remaining requirements can be modified for the software
- License cost of the software is not very high and offers fairly decent ROI
- Maintenance contract costs don’t run very high year-on-year
- If you want the software implemented yesterday
These justify the option of buying the software.
When should I build software?